9. Helpdesk

Please contact the NRAO ODS Helpdesk in case of (but not limited to):

  • Informing NRAO of your adoption of the ODS JSON standards and setting up your own ODS API server

  • Requesting limited assistance on how to setup your own ODS API server

  • Having general questions related to the ODS system and its JSON data format

  • Need assistance in connecting with NSF spectrum team for coordination with satellite operators (for US observatories)

  • Need help in establishing a point of contact with satellite operators (for non-US observatories)

  • For reporting potential satellite downlink RFI in your data (for VLBA & GBT only)

    • For VLA users, please follow the instructions on how to file a VLA Science Helpdesk ticket in the Operational Data Sharing for RFI Mitigation section of the VLA Observing Guide.

Disclaimer: Except the ODS JSON schema, the NRAO ODS server, code, and data are not currently available for public consumption. Feel free to contact us and we will review it on a case-by-case basis.